Right? Why the hell would you interview me, show me your software that I've only seen for the first time – then ask me, "what improvements can I make on this from the top of my head?" 😅 That's not UX. That's Improv.

UX Is Not Improv Theatre: They Asked Me to Improve Software I Was Seeing for the First Time

Image: Title Hero banner They Asked Me to Improve Software I Was Seeing for the First Time

I walked into the interview unusually prepared. Not “I memorised buzzwords and rehearsed fake enthusiasm” prepared. Prepared because this was actually my field. User experience. Systems thinking. Accessibility. Workflow analysis. Information architecture. The messy, complicated, deeply human layer underneath software that most people never even notice until something breaks and suddenly everyone’s a UX critic. […]

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